Privacy Policy

When you create or join a workspace we collect your name, work email, and a profile image (if your identity provider returns one). We collect operational telemetry — pages viewed, features used, errors encountered — to improve the platform.

Respondents are sampled from a voter file (L2 / Data Trust) or from a list you provide. Their phone numbers and email addresses are used once to deliver a survey, then immediately hashed (SHA-256). The plaintext is discarded.

Survey responses are stored alongside the hashed identifier plus demographic fields from the source file (age band, gender, party, geography). No free-text response is linked to a re-identifiable identifier.

We use information to deliver surveys, compute weighted toplines, detect fraudulent responses, send service announcements, and (workspace data only) improve the platform.

We do not sell personal information. We do not let third parties use your workspace data to train their models.

Workspace user accounts persist as long as your workspace is active. Operational logs are retained for 90 days. Anonymized survey responses are retained for 18 months by default; you can shorten this in workspace settings.

We use a short list of subprocessors to operate the Service: Amazon Web Services (US-East), Supabase (Postgres), Twilio and Plivo (SMS / voice routing), Dynata and Cint (online panel), and L2 / Data Trust (voter file). The current list lives at centpoll.com/subprocessors.

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information. Workspace users can exercise these from Settings → Profile; respondents can submit a request via the opt-out form.

We encrypt data in transit (TLS 1.2+) and at rest (AES-256). We maintain SOC 2 Type II controls and run quarterly penetration tests.

The Service is not intended for anyone under 18. We do not knowingly collect information from minors.

Privacy questions: privacy@centpoll.com.