Channels

Provider routing, throughput, and failover across delivery modes.

All operational
Total throughput
2,551 / hr+12%
across all channels
Avg uptime
99.93%+0.02
30-day rolling
Opt-outs (24h)
142
auto-suppressed workspace-wide
Filter rate
3.8%−0.5 pts
P2P carrier filtering

P2P Texting

1,847 / hr · $3.50/response
Throughput1,847 / hr
Uptime99.98%
Fail rate0.4%
Providersshare · auto-failover
  • Twilioprimary70%
  • Plivo (failover)30%

Live Caller

84 / hr · $14.00/response
Throughput84 / hr
Uptime99.92%
Fail rate1.2%
Providersshare · auto-failover
  • BarisCallcenterprimary100%

IVR

412 / hr · $2.80/response
Throughput412 / hr
Uptime100%
Fail rate2.1%
Providersshare · auto-failover
  • Plivoprimary100%

Online Panel

208 / hr · $4.00/response
Throughput208 / hr
Uptime99.81%
Fail rate0.1%
Providersshare · auto-failover
  • Dynataprimary55%
  • Cint35%
  • Prodegedegraded10%

Opt-out registry

Workspace-wide suppression. Honored across every channel.
STOP keyword1,842P2P
Live caller312voice opt-outs
IVR keypad488press 9
Web unsubscribe76panel

TCPA windows

Auto-enforced per region
  • America/New_York9 AM – 8 PM
  • America/Chicago9 AM – 8 PM
  • America/Denver9 AM – 8 PM
  • America/Los_Angeles9 AM – 8 PM
Calls outside windows queue for the next safe interval automatically.